So around twelve midday on June twenty five, 2016, I tried to check in for flight #3325 with American Airlines Boarding from VA at two:33pm. When I 1st approached the counter the Supervisor ( listed on his tag) D. Halem (SP) mentioned that I'd initial have to examine in on the computer. I explained that I was armed service. Then he mentioned that I would have to place my on baggage about the rollers (guiding the counter). He ongoing to examine me in, even so, afterwards soon after issuing me a ticket he mentioned yet again which i would have to appear at the rear of the counter and position my luggage on the roller, mainly because his back was poor.
My husband And that i experienced top quality tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We had been alleged to get there in Denver at one:30 pm. The leg from Charlotte, nc was an absolute nightmare. We ended up delayed, had a crew modify, no drinking water or ice, and many others.
So Here's my Good friend because of at function and my son frightened and puzzled standing in the gate and waiting in line To find out more. Finally your personnel explained to them that the flight was likely to board once again and it by no means did. Lori necessary to get again to her small kids that evening and her work the subsequent early morning, in the event the attendant said the flight was cancelled. Your personnel began administering alter flight facts and lodge facts. Lori life more than an hour or so away and experimented with to acquire a convenient resort for them to spend the evening. By the time it was her turn, there were no effortless accommodations remaining in the region. All through this time, I'm on a person mobile phone with American Airlines and my husband is on One more and Lori is waiting around in one line beside my son who stood close to her in An additional. They eventually reticketed everyone around the flight. My son, the insignificant that I put in $150 to become escorted and cared for by your airline, wasn't put on another feasible flight to return dwelling to his loved ones, but in its place was put on an American Airlines flight the subsequent working day.
06/eighteen/16 – Are actually a faithful, frequent flyer client for more than 30 decades. I h ave never ever witnessed this kind of lousy client service and apathetic attitudes from AA staff. Currently sitting down at Miami Worldwide, over a clear sunny saturday early morning, traveling with 2 younger children trying to get to Asheville on your airlines (history locator: WCEARA), but our flight to Charlotte was straight away delayed, producing us to miss our flight to Asheville, all other flights are total, we were being sent Back again through protection simply because your staff with the gate couldn’t (or wouldn’t), help us (which was entertaining), then needed to run back Prior to we could get to your ticket counter because the flight departure was bumped back up!
I have flown your airline two times in the final twelve months and had one person that actually works for me to fly previous 7 days with a non halt flight you men can’t even have a non halt flight by the due date.
Thus far you have created us lose 24 several hours of our holiday We work try these out flat out for day without work work and of your respective times have triggered us achieving our destination One particular Whole Working day Afterwards. Not a satisfied client and can unfold the term.
My American Mate purchased tickets on my behalf but I've been given no data from you. I haven’t been given any “amount” from you — how am I suppose to pick up my ticket at Narita airport?
Please forward me the data for my travel voucher that needs to be on file. I've shed the original as I'd saved it on my other Laptop that is becoming serviced.
My husband and I were being booked for honeymoon to NYC on Nov nine, 2015. History locator: VDEURG. On the working day we had been to go away, Our flight #4378 was cancelled as a result of no crew. We were being booked for afterwards flight #5738, costing us a 50 % working day of vacation. The SECOND flight was then cancelled on account of upkeep dilemma. A number of alternate options had been presented but nothing at all that could get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Times Square at $317 an evening which were non-refundable as it was under 24 hours. We ere supplied a flight to Dallas that would get us away from Pensacola late but only if we drove an hour away to Fort Walton Beach front airport. We took it, acquired in late and still left following four hrs snooze the next day. That cost us an additional $177.00 in lodge costs. My spouse’s baggage hardly ever arrived in Dallas as we have been promised it might- mine took more than an hour to find as it wasn't about the carousel with the rest of the flights luggage, We received into NYC per day just after our honeymoon was to start out, with lots of anxiety and cost.
We boarded the airplane and there have been 2 great gentlemen attendants. They served one spherical of beverages very promptly and by no means came back about and asked if we wanted anything to consume.
I not too long ago flew to Fort Lauderdale on February 18, 2016 on The ten am flight from Philadelphia. Among the stewardesses was a lady named Kim who were a stewardess for a long time on American. I used to be flying with my daughter and her four thirty day period aged toddler and experienced numerous keep it up bags as well as a bag to the pumping and nursing bottles. Kim was amazing, this sort of a fantastic help with many things throughout our vacation together with but not limited to finding about the flight, obtaining the bags into the overhead compartments, receiving us products we needed throughout visit this site right here the flight and finding out on the flight with our luggage.
we often fly united. normally. lately, nevertheless, we experienced the opportunity to buy a much lessen fare online via american airlines. now i see why it had been lower — client service was atrocious, the website didn’t get the job done correctly, and i lost out on a very good deal.
We landed by the due date and ended up very pleased which the ride was smooth and painless. After we manufactured it to baggage claim, the carousal stopped and about one/2 in the passengers gained their baggage. There have been so many of us waiting for our baggage. Quite a few of us went for the AA to elucidate that they required to do one thing.
My son’s grandfather previous absent, in Alabama, we needed to hurry to get a ticket so my son could possibly enable it to be prior to he previous and Fortunately he did. My son is terrified of flying and While he is 20, he does not do nicely, when by itself, so The good thing is he experienced a connecting flight from Charlotte to Mobile with his Aunt. How at any time the flight back was a nightmare!!! My son grieving a loss I cannot describe, was alleged to arrive property in Fort Lauderdale, FL at 4:twenty five pm on seven/17/sixteen and he last but not least arrived at ten:23 pm. My concern is how is this even possible, you might have driven the journey in Practically exactly the same length of time it took for him to acquire back. I arranged the flight back again because it is about an several hours generate from my go to this site house and I am critically ill and did not choose to generate during the night or disrupt my remedy schedule, but yet in one small day you managed to perform all of that to be a company.